Something Wrong With Your Order?

Please tell us. If an ingredient is missing, damaged or not up to our standards, contact us and we’ll make it right.

Depending on the situation, we may replace the ingredient, issue a credit or provide a refund. For quality concerns, we may ask you to send us a photo so we can understand what went wrong.

Once your delivery has been received, ingredients should be refrigerated or stored according to the instructions provided. We can’t guarantee the quality or safety of ingredients that haven’t been properly stored.

Changes & Cancellations

You may change or cancel an upcoming delivery until the end of Sunday before that week’s delivery.

After the deadline, we’ve begun purchasing and preparing ingredients specifically for your order, so the order is final and non-refundable.

Gift Certificates

Purchased Homegrown Foods gift certificates do not expire.

Unused gift certificates may be refunded to the original purchaser within 7 days of purchase.

After 7 days, gift certificate purchases are non-refundable, but the full gift value remains available for the recipient to use toward future Homegrown Foods orders.

Refund Processing

Approved refunds are issued to the original payment method.

Once we process a refund, the time it takes to appear in your account depends on your bank or payment provider.