You got questions? We got answers. Please click below for FAQs you may be curious to know. If you don’t see your question, feel free to email us at info@eatgoodathome.com.
INGREDIENTS
Where do you source the ingredients?
Our poultry and meat providers include Kadejan Farms, Peterson Craftsman Meats, Red Table Meat Co., Clancey’s, Ferndale Market, Pasture’s a Plenty, and Kramarczuk’s.
Our seafood is sourced exclusively from The Fish Guys. We benefit from their partnerships with sustainable farmers and top-of-the-line seafood.
The majority of produce comes from the same supplier of the co-ops, the Co-op Partner’s Warehouse. We purchase local when available, otherwise most organic off-season products typically come in from California or Mexico. We also have partnerships with some small farms like Burning River Farm, Nistler Farms, Piney Hill Farm and Forest Mushrooms, and will purchase from local farms more frequently during Minnesota’s short peak-season.
Dairy is nearly always organic, and is always growth-hormone free. We use Rochdale Farms in our hand-made doughs using butter, as well as sourcing their cheddar and mozzarella. Many other cheese are sourced locally, if possible, or are imports from Italy, France, Greece, and Switzerland.
Pasta and flour is GMO-free, as we use King Arthur flour for our hand-made pizza crusts and fresh doughs, and pasta varieties imported from Italy and
Can we substitute ingredients?
We have specific dietary requirements in our household…can we substitute ingredients?
RECIPES
Where do your recipes come from?
Will my kids like the recipes?
Please note, kid-friendly is more challenging in the vegetarian and seafood categories. The main-menu vegetarian strives to be friendly for the pickiest eaters, but extended vegetarian menu is a little more foodie (and can also be more work — prepping all those vegetables — so harder on the busy family).
For the seafood dishes, we do have some winner-winner recipes like Halibut Fish Sticks and Clam Chowder, but the overall the goal is to have at least two components on the plate that they will eat, since kids are typically sensitive to the smell of seafood (and thus reluctant to try it). Fish and seafood is a great protein, so I believe in introducing it to my kids so they get used to it on their plate.
Is every single ingredient provided in the bag?
BOXES
How much food is in each box?
Prep instructions come with each delivery and outline which meals should be cooked first and which can go in the freezer if you aren’t able to get to all of them in within 7-10 days. Most recipes follow general nutritional guidelines of about 4–8 ounces of protein per serving, with an average of 600 calories per person per meal. Some recipes do make extra servings, however, which can usually be frozen.
How do I pick which meals I want?
How do I set my schedule?
Do you have a vegetarian option?
ORDERS
What is the minimum order, or minimum contract?
How do I suspend or cancel my service?
Please note, if you have an order processing (your renewal has already run), you must cancel that order separately from your My Menus page. Cut-off for changes is the Sunday before delivery.
What if I want to order a different amount of food?
Can I gift a delivery?
If you would like to gift a delivery without the recipient needing to order themselves, simply checkout with their information in the shipping areas.
DELIVERY
Is there a delivery charge?
Where do you deliver?
Here is a map of our delivery area.
When do you deliver?
Can I recycle the delivery materials?
Do I need to be home?
What happens if something is missing from my box, or an ingredient is bad?
Do you deliver every week — can I order multiple trial boxes?
Our “Occasional” option with subscription frequency turns off recurring delivery. You can order those as many times as you’d like, using your calendar in your account area. Sunday is our cut-off for adding, cancelling or editing a delivery for that week.
Please note, as a small business we close for several weeks of the year, including Spring Break, Summer End (2 weeks prior to Labor Day) and Holiday Break, the week between Christmas and New Year. Delivery is not available those weeks.